On our neighborhood email list, we’ve had lots of discussion about quality of life issues such as noise complaints, parties, fireworks, parking violations etc. Needless to say, people are confused on when to dial 9-1-1 versus the non-emergency number (919) 831-6311. The Pleasant Ridge & Ramsgate Community Watch program has helped educate neighbors about 9-1-1 and sponsored tours of the 9-1-1 center in the past.
I decided to ask Walt Fuller, Deputy Director of Operations for Raleigh-Wake County Emergency Communications Center to help clarify some of the confusion. Our Q&A is below:
1) What happens when a call comes in to the Raleigh-Wake County Emergency Communications Center for a Raleigh Police officer? (more…)