Lineberry Alliance Blogs

Raleigh, NC – The Pleasant Ridge & Ramsgate Community Watch, building a safe and informed family community, is preparing for a tour of the Raleigh-Wake Emergency Communications Center on Monday, August 17, 2009.  The tour is limited to 20 people.

Why would you want to take a tour of the Raleigh 9-1-1 center?
When you call 9-1-1 your call will be answered by one of the the trained Telecommunicators.  These individuals undergo an extensive screening and educational process that includes nationally recognized certifications as well as detailed information on local policies and procedures.   Only about one in twenty applicants successfully complete this rigorous testing.  They take your safety seriously.

Recently, Raleigh-Wake Emergency Communications became the first center in North Carolina to be accredited by the Commission for Accreditation of Law Enforcement Agencies (CALEA).  Additionally, during 2007, they became the only 9-1-1 center anywhere to receive accreditation by both CALEA and the National Academies of Emergency Medical Dispatch during the same year.  In order to achieve this honor written proof with observable examples of their ability to delivery quality service has to be provided.

An email sent to the community watch mailing list contained details on how to RSVP.  Alternatively, you can submit a request on the web form to the Watch Chairs.